Thank you for visiting Fullfunnel.io (hereinafter known as “Provider,” “us” or “we” or “the Site”). To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience.
Billing and personal information are encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of the Provider.
This privacy statement applies to all Provider-owned websites and domains. This privacy statement covers personally identifiable information, anonymous data collection, and aggregate reporting. Personally, identifiable information is any information that is associated with your name or personal identity.
This Privacy Policy describes how we manage, process, and store personal data submitted in the context of providing our services. “Personal data” refers to any information relating to an identifiable individual or his or her personal identity.
Consent
In subscribing to our services or filling in a contact form on our website (fullfunnel.io) or other sites owned by FullFunnel OÜ, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.
By giving your consent to us, you also retain the right to have your personal data rectified, be forgotten, and/or to be erased.
Personal data collected
1. Identity and contact details of the data processor
Personal data is collected on our website by FullFunnel OÜ, a company registered under the laws of Estonia and having its registered office at Ahtri 12, 10151 Tallinn, Estonia (VAT: EE102443277).
2. Data collected on the site
When you subscribe to our services, free courses, newsletter or download free ebooks, the following data is collected and managed: email, first name, last name, Intracommunity VAT number where applicable, login, Gmail avatar, job role, industry, team size, telephone number, IP address(es).
By using our services, the following data is collected and managed: log-on data and browsing data where you authorize it, order history, complaints, incidents, information on subscriptions, and messages on our site. Some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).
The data submitted should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving license, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records, or particulars connected with applications for care or treatment associated with private individuals.
3. Purposes of processing and legal basis
The principal purpose of collecting your personal data is to offer you a safe, optimum, efficient, and personalized experience. To this end, you agree and accept that we may use your personal data to:
We may use your personal information for the following purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To deliver services that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information, and other new services provided by Provider.
- To provide feedback in an online survey.
- To request assistance or fill out support requests.
- To analyze the volume and history of your use of our services;
- To inform you about our services as well as our partners’ services and/or promotional offers.
- To prevent, detect and investigate any activities that are potentially prohibited, unlawful or contrary to good practice and ensure compliance with our terms of use and sending policy;
- To comply with legal and regulatory obligations.
We use the personal data submitted to us only in accordance with the applicable data protection legislation.
For our clients who have signed up on our website, we process your personal data for the performance of the contract between us to provide our services.
For our newsletter, use case studies and marketing material sign-ups, we process your personal data based on the express consent you provide for this specific purpose.
4. Newsletter and marketing emails
For those of you that have expressly opted in to receive our Fullfunnel newsletter, you are easily able to unsubscribe by following the “unsubscribe” links included in every email.
5. Email statistics
We may analyze and track the various rates (for example click rate, open rate, bounce rates).
6. Testimonials
Provider publishes a list of Customers & Testimonials on its site with information on our customers’ names and job titles. Fullfunnel.io undertakes to obtain the authorization of every customer before publishing any testimonial on its website. If you wish to be removed from this list, you can send us an email to hello@fullfunnel.io and we will delete your information promptly.
7. Third party disclosures
Personal data relating to you collected on our website are destined for Provider own use and may be forwarded to Provider partner companies so that we may obtain assistance and support in the context of carrying out our services.
Provider ensures that it has in place clear data protection requirements for all of its third-party providers.
The provider does not sell or rent your personal data to third parties for marketing purposes whatsoever.
In addition, Provider does not disclose your personal data to third parties, except if:
- you (or your account administrator acting on your behalf) requests or authorizes disclosure thereof;
- the disclosure is required to process transactions or supply services which you have requested (i.e. to check you are employing best practice in your mailings or for the purposes of processing an acquisition card with credit-card issuing companies);
- The provider is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or,
- the third party is a subcontractor or sub-processor of Fullfunnel.io in the carrying out of services (for example Fullfunnel.io uses the services of an Internet provider or a telecommunications company).
8. Your data protection rights
In accordance with the Polish Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR), you have a right of access, correction, and removal of your personal data which you may exercise by sending us a support ticket directly on the support chat on the website or, by sending an email at hello@fullfunnel.io.
Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
You are also able at any time to modify personal data by logging into your account and clicking on “User Settings”.
9. Cookies/Tracking
As a general rule, Provider uses cookies and tracking to improve and personalize its Website and/or measure its audience.
Cookies are files saved on your computer’s hard drive when browsing on the Internet and in particular on our site. A cookie is not used to gather your personal data without your knowledge but instead to record information on site browsing which can be read directly by the Provider on your subsequent visits and searches on the site.
You can choose to decline acceptance of all cookies, but your ability to browse certain pages of the site may be reduced.
The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
The cookies used by Fullfunnel.io are intended to enable or facilitate communication, to enable the services requested by users to be supplied, to recognize users when they re-visit the site, to secure payments which users may make, to register the language spoken by users or other preferences necessary for the service requested to be supplied.
The Provider also uses analytics and tracking tools to measure website and digital data to gain customer insights, to carry out analyses on browsing experience so as to improve the content, and to send targeted advertisements.
By default, cookies are not installed automatically (with the exception of those cookies needed to run the site and Provider services, and you are informed of their installation by a banner).
In accordance with the regulations that apply, Fullfunnel.io will require your authorization before implanting any other kind of cookie on your hard drive. To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure your computer to accept Fullfunnel.io cookies or we are able to remember your refusal or acceptance of certain cookies.
By default, browsers accept all cookies.
When you access third-party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Provider services (partners or other third parties supplying content or services available on the Provider website) and are responsible for the cookies they install and it is their conditions on cookies that apply.
Provider assumes no liability in regard to the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third-party sites with regard to their use of cookies.
10. Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
11. Internet Commerce
The online registration at Provider is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. The Provider is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption.
Data retention period and access to your personal information
Provider collects your personal data for the requirements of carrying out its contractual obligations as well as information about how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our services or subscribe to our newsletter.
The Provider only stores your data for the time needed to provide to you our services, and in no event no longer than 3 months after you’ve unsubscribed (unless otherwise required by law).
You are able to access your personal data for as long as you hold an active account with us and for a period that varies depending on the type of data concerned. Your data may be deleted at any time during active use of your account in accordance with the provisions set forth above.
Location of data storage and transfers
The host servers on which Fullfunnel.io processes and stores its databases are located exclusively within the European Union.
The Provider will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.
Security
Within the framework of its services, the Provider attributes the very highest importance to the security and integrity of its customers’ personal data.
We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except as stated herein. Inside the company, data is stored in password-controlled servers with limited access.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
We use SSL encryption when collecting or transferring sensitive data such as credit cards and personal information. Credit card numbers are only used for processing payments and are not used for other purposes. Our efforts to protect against credit card fraud help protect your financial data security
Notwithstanding this, there is no absolute safety from piracy or hackers.
That is why in the event a breach of security was to affect you, the Provider undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralize the intrusion and minimize the impacts. Should you suffer any loss by reason of the exploitation by a third party of a security breach, we undertake to provide you with every assistance necessary so you are able to assert your rights.
Moreover if by some exceptional case, the direct loss incurred arose due to fault or gross negligence by Fullfunnel.io, you will be able to seek compensation within the limit of liability referred to in our Terms of Use.
You should keep in mind that any user, customer, or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that Fullfunnel.io will take all measures, including filing a complaint and/or bring court action, to preserve the data and the rights of its users and of itself and limit the impacts.
Privacy policy changes
Fullfunnel.io reserves the right to update this Privacy Policy at any time, in particular, pursuant to any changes made to the laws and regulations in force.
Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.
Problems or complaints with Provider’s Privacy Policy
We value your comments and opinions. If you have questions, comments, or a complaint about compliance with this privacy policy you may contact us at hello@fullfunnel.io.